// applied ai engineer, devrev
I build the systems that catch problems before people have to find them — triage automation, internal tooling, and the dashboards that keep enterprise support honest.
// work
A Claude-based system that reads, classifies, and routes support tickets — handling roughly 70% of incoming volume without a human in the loop, across enterprise clients like Paytm, Razorpay, and HDFC Bank.
A TypeScript snap-in built on the DevRev SDK that gives teams a structured, repeatable checklist before shipping — cutting down on the "did we forget something" launch anxiety.
Fast, local-first dashboards for support and product data, built on DuckDB — giving teams answers without waiting on a data warehouse round trip.
Hands-on REST API debugging for large clients including Bajaj Finance and IndiGo — tracing failures back through integration layers to root cause.
// skills
// contact
Open to Applied AI Engineer, cloud, and software roles. Fastest way to reach me is email.